NorthStar Logix Solutions

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NorthStar Logix Solutions

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Privacy Policy

NorthStar Logix Solutions Privacy Notice

At NorthStar Logix Solutions (“we,” or “us”), we value the privacy of individuals who use our websites and related services (collectively, our “Services”). This Privacy Notice explains how we collect, use, and share the personal information of users of our Services (“users,” “you,” or “your”). By using our Services, you agree to the collection, use, disclosure, and processing of your information as described by this Privacy Notice.

Personal information is information that identifies or could be used to identify a specific person. Personal information does not include deidentified information (anonymized or pseudonymized) or aggregated information derived from personal information.

We may collect a variety of personal information and other information about you or your devices from various sources, as described below.


Information You Provide to Us

Registration Information. If you sign up for an account, register to use our Services, or sign up for emails or other updates, we may ask you for basic contact information, such as your name, email address, phone number, and/or mailing address. We may also collect certain demographic information when you register for our Services, including your age, gender, personal interests, income, and/or marital status.

Communications. If you contact us directly, we may collect additional information from you. For example, when you reach out to our customer support team, we may ask for your name, email address, mailing address, phone number, or other contact information so that we can verify your identity and communicate with you. We may also store the contents of any message or attachments that you send to us, as well as any information you submit through any of our forms or questionnaires.

Events. If you register for an event that we host, whether in-person or online, we may collect relevant information such as your name, address, title, company, phone number, or email address, as well as specific information relevant to the event for which you are registering.

User Content. We may allow you and other Users of our Services to share their own content with others. This may include posts, comments, reviews, or other User-generated content. Unless otherwise noted when creating such content, this information may be shared publicly through our Services.

Payment Information. If you make a purchase through our Services, we (or a third-party payment processor acting on our behalf) may collect your payment-related information, such as credit card or other financial information.

Job Applications. If you apply for a job with us, we may collect relevant information such as your name, phone number, email address, position, job history, education history, references, a cover letter, and other similar information.


Information We Collect Automatically When You Use Our Services

Device Information. We may collect information about the devices and software you use to access our Services, such as your IP address, web browser type, operating system version, device identifiers, and other similar information.

Usage Information. To help us understand how you use our Services and to help us improve them, we may collect data about your interactions with our Services. This includes, but is not limited to, information such as crash reports, session lengths and times, the specific pages and other content you view, and any searches you conduct on our site.

Cookies and Similar Technologies. We and our third-party partners may collect information using cookies, pixel tags, or similar technologies. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services.


Information We Receive from Other Sources

We may receive information about you from other sources, including third parties that help us update, expand, and analyze our records, identify new customers, or detect or prevent fraud. What information we receive from third parties is governed by the privacy settings, policies, and/or procedures of the relevant organizations, and we encourage you to review them.


How We Use the Information We Collect

We may use the information we collect:

  • To provide, maintain, improve, and enhance our Services;
  • To understand and analyze how you use our Services and develop new products, services, features, and functionality;
  • To facilitate purchases of products or services that you order;
  • To host events;
  • To allow you to share content with other Users of our Services;
  • To evaluate and process applications for jobs with us;
  • To communicate with you, provide you with updates and other information relating to our Services, provide information that you request, respond to comments and questions, and otherwise provide User support;
  • For marketing and advertising purposes, including developing and providing promotional and advertising materials that may be relevant, valuable or otherwise of interest to you;
  • To detect and prevent fraud, and respond to trust and safety issues that may arise;
  • In connection with generative AI applications;
  • For compliance purposes, including enforcing our Terms of Use or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; and
  • For other purposes for which we provide specific notice at the time the information is collected.


How We Share the Information We Collect

Service Providers. We may share any information we collect with service providers retained in connection with the provision of our Services. These companies are permitted to use this information to help us provide our Services to improve the services they provide us, and for other purposes disclosed in this Privacy Notice.

Our Affiliates and Representatives. We may share your information with our affiliates, subsidiaries, and representatives as needed to provide our Services.

Other Users. Content you post on our websites, including comments, may be displayed to other Users as appropriate.

Our Advertising and Analytics Partners. We work with our Service Providers and other analytics and/or advertising partners to collect and process certain analytics data regarding your use of our Services and to conduct advertising via cookies, as detailed below. Our Service Providers and other analytics and/or advertising partners may also collect information about your use of other websites, apps, and online resources. Parties that may process your information for advertising and analytics purposes include our Service Providers and may also include:

  • Google - We may use Google’s services to collect and process analytics data about how our Users interact with our Services and to place ads that we think may interest Users and potential users.
    • For more information, see Google’s Privacy & Terms page.
  • Meta - We may use Meta’s services to place ads that we think may interest our users and potential users across Meta’s various websites, such as Facebook and Instagram.
    • For more information, see Meta’s Data Policy and Privacy Center.
  • LinkedIn - We may use LinkedIn’s services to place ads that we think may interest our users and potential users, as well as to advertise openings to potential employees.
    • For more information, see LinkedIn’s Privacy Policy and Cookie Policy.
  • Microsoft - We may use Microsoft’s services to place ads that we think may interest our users and potential users.
    • For more information, see Microsoft’s Advertising Policies.

Please note that our Service Providers and advertising and analytics partners may change from time to time. If you would like a current list of the specific parties we are working with to provide analytics and/or advertising services, contact us at contact@nslogixsolutions.com. For details about your choices regarding how these partners use your information, see the Your Choices section below.

As Required by Law and Similar Disclosures. We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety. In particular, we may disclose relevant information to the appropriate third parties if you post any illegal, threatening, or objectionable content on or through the Services.

Events. We may share your information with event partners or co-sponsors to facilitate the events for which you register.

Merger, Sale, or Other Asset Transfers. We may transfer your information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or in which we sell, liquidate, or transfer all or a portion of our assets. The use of your information following any of these events will be governed by the same general provisions of this Privacy Notice.

Consent. We may also disclose your information with your permission.


Your Choices

Our Communications. From time to time, you may receive marketing or other informational email messages from us. You can unsubscribe from our promotional and informational emails via the link provided in the emails. After opting out of receiving such messages from us, users may continue to receive administrative messages from us that are necessary to service User accounts.

Cookies. Most web browsers allow you to manage cookies through the browser settings. To find out more about cookies, you can visit www.aboutcookies.org or www.allaboutcookies.org.

Our Partners. You can learn more about Google’s privacy practices and your options for how they use your information on Google’s website. You can also install the Google Analytics Opt-out Browser Add-on. Meta, the parent company of Facebook, provides information about how it uses the information it collects through our Services in its Data Policy. You can also learn specifically about Facebook’s advertising practices on its website.

Some of our advertising partners may be members of the Network Advertising Initiative or the Digital Advertising Alliance. You can visit those organizations’ websites to learn about how you may opt out of receiving web-based personalized ads from their member companies. You can also access any settings offered by your mobile operating system to limit ad tracking. To inquire about your choices regarding our business partners generally, contact us at contact@nslogixsolutions.com.


Third-Party Content

Our Services may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the content provided by, or the privacy practices of, these third parties. Please be aware that this Privacy Notice does not apply to your activities on these third-party services or any information you disclose to these third parties. We encourage you to read their privacy policies before providing any information to them.


Security

We make reasonable efforts to protect your information by using administrative, technological, and physical safeguards designed to improve the security of the information we maintain and protect it from accidental loss, unauthorized access or use, or any other inappropriate or unlawful processing. Because no information system can be 100% secure, we cannot guarantee the absolute security of your information.


Children’s Privacy

We do not knowingly collect, maintain, or use information from children under 13 years of age, and no part of our Services are directed toward children. If you learn that a child has provided us with information in violation of this Privacy Notice, then you may alert us at contact@nslogixsolutions.com.


International Visitors

Our Services are hosted in the United States and intended for use by individuals located within the United States. If you choose to use the Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your information outside of those regions to the United States for storage and processing. Also, we may transfer your data from the U.S. to other countries or regions in connection with operating the Services and storing or processing data. By using our Services, you consent to the transfer, storage, and processing of your information as described in this Privacy Notice.


Changes to this Privacy Notice

We will post any adjustments to the Privacy Notice on this page, and the revised version will be effective when it is posted. If we make material changes, we may notify you via a notice posted on our website or another method. We encourage you to read this Privacy Notice periodically to stay up to date about our privacy practices.


Contact Us

All feedback, comments, requests for technical support, and other communications relating to the Sites and our data collection and processing activities should be directed to: contact@nslogixsolutions.com.


At Northstar Logix Solutions (hereinafter referred to as "we," "us," or "our"), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services, including our text messaging services in the USA and Canada. By using our services, you consent to the practices described in this policy.


1. Introduction

We are committed to safeguarding your personal information. This Privacy Policy aims to provide you with clear and comprehensive information about:

  • The types of information we collect.
  • How we use your information.
  • The circumstances under which we may share your information.
  • Your rights regarding your information.
  • Our security measures to protect your information.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us directly, including but not limited to:

  • Name: To identify you as a customer.
  • Phone Number: To communicate with you regarding our services, including text messaging.
  • Email Address: For notifications, updates, agreement,  and marketing communications.
  • Billing Information: Such as credit card details, necessary for processing payments.


2.2 Usage Data

We automatically collect certain information when you use our services:

  • Device Information: Details about your device, including model, operating system, and unique device identifiers.
  • IP Address: To identify your device on the internet.
  • Location Data: General geolocation data based on your IP address, which helps us provide location-based services.
  • Service Usage Patterns: Information about how you interact with our services, such as timestamps and duration of usage.


2.3 Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to monitor activity on our services and store certain information. Cookies are small files stored on your device that help us enhance your user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.


3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To Provide and Maintain Our Services: Ensuring that our services function effectively and efficiently.
  • To Communicate with You: Sending you service-related notifications, updates, and marketing communications via text messaging and email.
  • To Personalize Your Experience: Tailoring our services to meet your preferences and needs.
  • To Analyze Usage Trends: Understanding how our services are used to improve functionality and user experience.
  • To Comply with Legal Obligations: Meeting our legal and regulatory requirements.


4. Text Messaging Practices

4.1 Purpose of Text Messaging

As a freight brokerage, we utilize text messaging to communicate important information to our clients, including but not limited to:

  • Load Status Updates: Notifications about the status of freight loads.
  • Marketing Communications: Promotions, special offers, and other marketing messages.
  • Customer Service: Responses to inquiries and support requests.
  • Sales Notifications: Information about new services or features.


4.2 Consent to Receive Text Messages

NorthStar Quantum Logix, LLC may contact you via text message using the phone number you provide to us directly — whether through our website, account registration, service inquiries, or during business correspondence. Additionally, in certain cases, we may initiate contact using publicly available contact information, such as phone numbers listed on your company’s website or business directories, when we have a legitimate business interest in doing so.


By receiving such messages, you acknowledge and agree that these communications may include important operational updates, service-related notifications, logistics coordination, or information that we believe may be relevant or valuable to your business. We are mindful of your time and privacy; our messaging is purposeful, respectful, and never excessive. While some messages may include promotional content, our primary intent is to support seamless communication and deliver relevant, real-time information where it matters most.


Standard messaging and data rates may apply, depending on your mobile service provider. You may opt out of receiving further text messages from us at any time by replying with “STOP” or following the opt-out instructions included in each message. We do not sell, rent, or share your phone number with third parties for their own marketing purposes. Your trust and privacy are of utmost importance to us, and we remain committed to responsible, transparent communication practices.



4.3 Opt-Out Instructions

Your communication preferences matter to us. If at any point you wish to stop receiving text messages from NorthStar Quantum Logix, LLC, you may do so with ease. Simply reply to any of our text messages with the word “STOP”, and we will process your request promptly. Alternatively, you may opt out by contacting us directly at:

  • Phone: 214-519-9658
  • Email: contact@nslogixsolutions.com


We will ensure your preferences are updated in our system without delay.We respect your decision and will discontinue text communications as soon as your opt-out request is received and processed. Please note that even after opting out of promotional or non-essential messages, you may still receive certain critical service-related communications if required to fulfill active business or compliance obligations. Your privacy, autonomy, and user experience remain our top priorities as we strive to maintain transparent and respectful engagement.




4.4 Message Frequency and Charges

As part of our ongoing communication efforts, you may receive recurring text messages from NorthStar Quantum Logix, LLC. These messages may include service updates, logistics notifications, transactional alerts, or occasional marketing content that is relevant to your business needs. While we strive to keep our messaging purposeful and non-intrusive, the frequency of messages may vary depending on your level of engagement with our services, the nature of ongoing transactions, and real-time operational requirements.

Standard messaging and data rates may apply, as determined by your mobile service provider and your specific mobile plan. NorthStar Quantum Logix, LLC is not responsible for any charges incurred from your carrier due to our text message communications. We encourage you to review your mobile plan or consult directly with your wireless provider to fully understand any costs associated with receiving SMS messages from us.


We are committed to maintaining a professional and respectful cadence in our communications. Our goal is to keep you informed, not overwhelmed — and we continuously monitor our outreach practices to ensure they remain efficient, relevant, and aligned with your preferences.


4.5 Legal Compliance

We comply with all applicable laws and regulations governing text messaging communications in the USA and Canada, including:

  • Telephone Consumer Protection Act (TCPA): In the USA, we adhere to the TCPA, which regulates telemarketing calls, including text messages.
  • Canadian Anti-Spam Legislation (CASL): In Canada, we comply with CASL, which requires consent for sending commercial electronic messages.


4A. Email Communication Practices

At NorthStar Quantum Logix, LLC, we believe that email communication — when executed with purpose and precision — is an essential bridge to building strong relationships, sharing industry insights, and delivering meaningful service updates. Whether you’re a client, carrier, or industry stakeholder, we treat your inbox with the same respect and professionalism we bring to every interaction.


4A.1 Consent to Receive Emails

By providing your email address — through direct contact, submission on our website, participation in events, or public-facing business listings — you consent to receive communications from NorthStar Quantum Logix, LLC. These communications may include, but are not limited to:

  • Transactional and service-related updates
  • Logistics notifications and dispatch correspondence
  • Industry news and thought leadership content
  • Announcements of new offerings, technologies, or strategic partnerships
  • Relevant promotional campaigns tailored to your line of business
     

Additionally, in certain cases, we may reach out using email addresses found through public channels or verified industry directories when we believe our services may align with your operational goals. We approach all such outreach with a clear professional intent and an unwavering commitment to relevance, value, and respect for your privacy.


4A.2 Opt-Out and Unsubscribe Options

You retain full control over your communication preferences. If you no longer wish to receive marketing or non-transactional emails from us, you may opt out at any time. Every group email communication from us includes a clear and accessible opt-out mechanism. Your right to control your inbox is fully respected. If at any time you wish to stop receiving non-essential or marketing-related emails from us, you may opt out using one of the following options:

  • Simply reply to any of our emails with a request to stop receiving further communication.
  • Use the unsubscribe instructions included at the bottom of each marketing email, which may look like:
    “To unsubscribe from this group and stop receiving emails from it, send an email to:
    [groupname]+unsubscribe@nslogixs.com.”
  • Or, contact us directly at contact@nslogixsolutions.com, and we will promptly remove you from the appropriate list.

  • To unsubscribe from a particular communication group, simply send an email to:

[groupname]+unsubscribe@nslogixs.com



Alternatively, you may contact our support team directly at contact@nslogixsolutions.com with your request, and we will ensure your preferences are updated promptly. Please note that opting out of marketing emails does not affect your ability to receive essential transactional communications related to ongoing services, compliance matters, or urgent operational updates.


We are fully committed to honoring all opt-out requests swiftly and respectfully, without unnecessary barriers or delays.


4A.2.1 Clarification Regarding Email Aliases and Multiple Addresses

In some cases, when we obtain email addresses from publicly available sources such as company websites or directories, there may be multiple email aliases or related addresses funneling into a single inbox. For example, while you may not see the exact email address we contacted (e.g., robert@example.com), it’s possible that alternative aliases like robertsmith@example.com, peter@example.com, or departmental addresses such as sales@example.com are linked to your main inbox.


If you believe you are receiving emails that you did not explicitly authorize or if you want to ensure all associated addresses are removed from our mailing lists, please contact us directly. We encourage you to check with your IT department or email administrator to identify all aliases associated with your primary email address so we can promptly and comprehensively honor your unsubscribe request.


Your privacy and peace of mind are paramount to us, and we are committed to providing full support to prevent any unwanted communications.


4.A.3 Frequency, Relevance, and Integrity of Email Content

We understand that your time is valuable. That’s why we aim to deliver emails that are timely, well-crafted, and aligned with your interests or business role. Our emails are sent with intention — not intrusion — and we actively monitor frequency to ensure they remain efficient and beneficial.


Whether it's a shipping update, market insight, or a new feature release, our goal is always to provide value. Marketing campaigns are selectively deployed and curated to be concise, relevant, and professionally designed to help you make informed decisions. We also maintain clear segmentation of our audience lists to avoid unnecessary communication overlap.


4.A.4 Responsible Use and Security of Your Email Information

Your trust is not taken lightly. NorthStar Quantum Logix, LLC does not sell, lease, or rent your email address to third parties. Any third-party platforms or services used to support our email delivery are carefully vetted and required to comply with robust data security standards. We enforce strict confidentiality agreements with our service providers and ensure all communication practices remain compliant with applicable regulations such as the CAN-SPAM Act, CASL, and global privacy standards where applicable.


We regularly review and audit our email communications framework to adapt to evolving best practices, technologies, and privacy laws. Our goal is to keep our outreach respectful, secure, and aligned with the standards our partners and clients expect.


4.5 Legal Compliance

We comply with all applicable laws and regulations governing text messaging communications in the USA and Canada, including:

  • Telephone Consumer Protection Act (TCPA): In the USA, we adhere to the TCPA, which regulates telemarketing calls, including text messages.
  • Canadian Anti-Spam Legislation (CASL): In Canada, we comply with CASL, which requires consent for sending commercial electronic messages.



5. Sharing Your Information

At NorthStar Quantum Logix, LLC, we hold your trust in the highest regard. We do not sell, rent, or trade your personal information to third parties for marketing or commercial gain. However, to operate efficiently and deliver high-quality service, there are specific, limited circumstances under which your information may be shared — always with care, and always with your privacy in mind.


5.1 Service Providers

We may disclose your personal information to carefully selected third-party service providers who perform services on our behalf. These may include technology partners, communication platforms, analytics providers, or customer service teams. Each partner is contractually obligated to maintain the confidentiality of your data and to use it solely for the purpose for which it was shared — in alignment with this Privacy Policy.


5.2 Legal Compliance

We may disclose your information when required to do so by law or when responding to lawful requests from public authorities, including courts, law enforcement agencies, or regulatory bodies. This may involve cooperation with legal investigations or compliance with court orders, subpoenas, or other legal processes to protect our rights, ensure safety, or uphold legal obligations.


5.3 Business Transfers

In the context of a business transaction such as a merger, acquisition, reorganization, or asset sale, your personal information may be part of the transferred assets. Should such a change occur, you will be notified in advance, and we will take reasonable steps to ensure that your data continues to be protected in accordance with this Privacy Policy — or provide you the opportunity to opt out where appropriate.


5.4 Affiliates

We may share your information with our corporate affiliates, subsidiaries, or parent entities where such disclosure supports business operations or enhances service delivery. These affiliated parties are bound by the same data protection commitments outlined in this policy and are required to treat your information with equal diligence and respect.


6. Your Rights

At NorthStar Quantum Logix, LLC, we believe in empowering you with meaningful control over your personal data. You have a set of rights designed to protect your privacy and ensure transparency in how your information is used.


6.1 Access

You have the right to request a copy of the personal information we maintain about you. This enables you to verify the accuracy of our records, understand how your data is being used, and ensure that it is being processed in accordance with applicable laws.


6.2 6.2 Right to Rectification

If you believe that any of the personal data we hold is inaccurate, incomplete, or outdated, you may request a correction. We are committed to maintaining accurate and current information and will take appropriate steps to validate and correct any identified discrepancies.


6.3 Right to Deletion ("Right to Be Forgotten")

You have the right to request the deletion of your personal information, subject to certain exceptions (e.g., if we need to retain your information for legal compliance).


6.4  Right to Opt-Out of Marketing

You may opt out of receiving marketing or promotional communications from us at any time. To do so, simply follow the unsubscribe link included in our communications or contact us directly. Please note that opting out of marketing does not affect transactional or operational messages relevant to your active relationship with us.


6.5 Right to Data Portability

You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format. Where technically feasible, you may also request that we transfer this data directly to another service provider or controller of your choice.



7. Security of Your Information

At NorthStar Quantum Logix, LLC, safeguarding your personal information is a responsibility we take seriously. We implement a comprehensive range of technical, administrative, and physical security measures designed to protect your data from unauthorized access, misuse, loss, or disclosure.

Our safeguards include, but are not limited to:

  • Data Encryption: Sensitive data transmitted over the internet is encrypted using industry-standard protocols to ensure confidentiality and integrity.
     
  • Access Controls: Access to your personal information is strictly limited to authorized personnel — such as employees, contractors, or agents — who require access to fulfill specific business duties. All parties are bound by confidentiality agreements and subject to disciplinary procedures for any misuse.
     
  • Ongoing Security Monitoring & Assessments: We conduct routine security audits, vulnerability assessments, and reviews of our cybersecurity framework to adapt to evolving threats and improve our defenses continuously.
     

Despite our best efforts, it's important to recognize that no method of data transmission or electronic storage is ever entirely secure. While we strive to protect your information using commercially reasonable means, we cannot guarantee absolute security. We encourage users to also take precautions, such as securing their own systems and avoiding the sharing of sensitive information through unsecured channels.


8. International Data Transfers

NorthStar Quantum Logix, LLC is a U.S.-based company with operations that may involve cross-border data transfers. By interacting with our services, you acknowledge and consent to the transfer, processing, and storage of your information — including personal data — on servers and systems located in the United States, or in other jurisdictions where our service providers or affiliates may operate.


Please note that the data protection laws in these jurisdictions may differ from those in your home country. When we transfer data internationally, we take all reasonable steps to ensure your data remains protected and is processed in accordance with this Privacy Policy and applicable laws. This may include implementing appropriate contractual safeguards, standard contractual clauses, or relying on other legally approved mechanisms to legitimize such transfers.


Your continued use of our platform from outside the U.S. or Canada signifies your informed consent to these international data transfer practices.


9. Changes to This Privacy Policy

To remain transparent and maintain compliance with evolving data protection regulations, we may revise this Privacy Policy from time to time. Any material changes will be clearly communicated by updating the policy on our website and modifying the “Effective Date” at the top of this document.


We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the personal information you entrust to us. Your continued use of our services following any revisions constitutes your acknowledgment of the updated terms and your agreement to be bound by them. If we make any significant or materially impactful changes, we may notify you directly via email or other appropriate channels.


11. Contact Us

At NorthStar Quantum Logix, LLC, transparency and trust are cornerstones of our business. If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal data, we welcome you to reach out to us directly. Our team is committed to providing timely, respectful, and thorough responses.


Contact Information:
Northstar Logix Solutions
📞 Phone: (214) 519-9658
📧 Email: contact@nslogixsolutions.com

We value your feedback and are here to ensure that your experience with us — and your privacy — is handled with the highest level of care and integrity.


Last updated: May 16, 2025

  • Privacy Policy

NorthStar Logix Solutions

📞 Phone +1 (214) 519-9658 – Speak with an expert!

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